Private Policy

Privacy Policy
This Privacy Policy outlines how 2faces our Site collects, uses, and protects your personal information when you visit or make a purchase from our website. By using the Site, you agree to the practices described below.

Collecting Personal Information

We collect information about your device, interactions with the Site, and information necessary to process your orders. Additional information may be collected if you contact us for customer support. Personal Information refers to any information that can identify an individual. Here’s what we collect and why:

1. Device Information

Examples: Browser version, IP address, time zone, cookie data, site interactions, search terms.
Purpose: To load the Site correctly and perform analytics to improve the Site.
Source: Collected automatically via cookies, log files, tags, and pixels.

2. Order Information

Examples: Name, billing and shipping addresses, payment details (including credit card numbers), email, phone number.
Purpose: To fulfill orders, process payments, arrange shipping, provide order confirmations, and communicate regarding your purchase or preferences.
Source: Provided directly by you during checkout.

3. Customer Support Information

Purpose: To provide support and resolve queries.
Source: Collected directly when you contact us.

Sharing Personal Information

We share your Personal Information with trusted service providers to deliver our services:

Shopify: Powers our online store. Learn more about Shopify’s privacy practices here.
Compliance: We may disclose your information to comply with legal obligations, such as subpoenas or regulatory requests.

Behavioral Advertising

We use your Personal Information to deliver relevant advertisements and marketing communications. Examples include:

Google Analytics: Helps us understand how customers use the Site. Learn more here or opt-out here.
Targeted Advertising: We share details about your site usage, purchases, and interactions with advertising partners using cookies or similar technologies.

You can opt out of targeted advertising through the following links:

Instagram
Tiktok
Google

For broader control, visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to:

Process payments and ship orders.
Communicate updates, promotions, or offers.
Prevent fraudulent activity.

Lawful Basis (GDPR)

If you are a resident of the EEA, we process your data based on the following legal grounds:

Your consent.
Fulfilling contractual obligations.
Compliance with legal requirements.
Protecting vital interests or public tasks.

Retention of Information

We retain your Personal Information for record-keeping purposes unless requested otherwise.

Automated Decision-Making

We utilize limited automated systems, such as Shopify’s fraud prevention tools, that may temporarily restrict actions based on flagged activities (e.g., repeated failed transactions).

Your Rights

GDPR Rights

EEA residents have the right to:

Access, update, or erase their Personal Information.
Port their data to another service.
Object to automated decision-making.

CCPA Rights

California residents can:

Access their Personal Information.
Request corrections or deletions.
Designate an agent to manage data requests.

To exercise these rights, contact us at the details below.

Cookies

Cookies enhance your browsing experience by storing preferences and enabling site functionality. You can manage cookies through your browser settings. For more details, visit allaboutcookies.org.

Do Not Track

We do not alter our data practices in response to “Do Not Track” signals due to the lack of consistent industry standards.

Changes

We may update this policy periodically. Updates will be reflected here with the last updated date below.

Last Updated: March 01, 2025